PRIVACY POLICY
Last updated October 2024
Welcome to the website (the "Site") of Dien Chan Holistic Wellness (Versona Inc) (“Company”, “we”, “us” and/or “our”). The Site is operated by Company and has been created to provide information about our products (the “Products”), to our Site visitors (“you”, “your”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.dienchanholisticwellness.com , or purchase our products. Please read this policy carefully. By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect several types of information, including:
Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details (credit card number, expiration date, etc.).
Non-Personal Information: We may collect non-personal information, including browser type, IP address, referring/exit pages, and the date and time of access to help us analyze trends and improve user experience.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track behavior, and remember your preferences. You may control the use of cookies through your browser settings.
How We Use Your Information
We use the collected information for the following purposes:
To Process Transactions: We use your information to process your orders, including payment processing, shipping, and order confirmations.
To Communicate with You: We may use your contact information to communicate with you about your purchases, respond to your inquiries, provide customer support, and send updates about your orders.
For Marketing Purposes: With your consent, we may use your information to send you promotional emails, offers, and newsletters. You may opt out of marketing communications at any time.
To Improve Our Services: We use data analytics to understand how users interact with our website and to make improvements to our offerings.
To Comply with Legal Obligations: We may disclose your information when required by law, such as responding to legal requests or complying with regulations.
How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies, marketing services) to facilitate transactions and improve our services.
Legal Compliance: We may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or other legal process.
Business Transfers: If we undergo a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
How We Protect Your Information
We use reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and access controls. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights Regarding Your Information
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: If any information is inaccurate or incomplete, you have the right to request corrections.
Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
Objection to Processing: You have the right to object to our processing of your personal data for marketing or other purposes.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and interactions with our website. Cookies help us enhance user experience by remembering your preferences, enabling features like shopping carts, and providing targeted ads.
You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Privacy
​Company does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children never to provide Personal Data on the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through the Site, please contact us, and we will endeavor to delete that information from our databases.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, along with the "Updated Date" at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at veroniquedienchanusa@gmail.com